The invite page doesn't show an accept button
You opened the invite link and one of four headings appeared. Each one tells you a different cause.
For: Member, Tenant administrator
Symptom
- “Invite not found”: the link isn't recognized.
- “This invite is no longer valid”: the invite has “already been accepted” or “been revoked”.
- “This invite has expired”, with the status “Expired”.
- “This invite isn't for you”: the address the invite was sent to and the address you signed in with are different.
Cause
- The link may have been copied incompletely, or there is no invite for this link.
- Every invite is single-use; an invite that has been accepted once, or that the tenant administrator withdrew, cannot be used again.
- Invites are valid for seven days.
- An invite can be accepted only by someone who signs in with the email address it was sent to.
Fix
- Open the link again, in full, from the email.
- If the invite was already accepted, go to the home screen; the tenant should be in your menu.
- For an expired or revoked invite, ask your tenant administrator for a new invite.
- If it says “This invite isn't for you”, sign out and sign in with the address the invite was sent to.
